Sunrise Eatery

Timeline

April - May 2025 (6 weeks)

PROBLEM

SOLUTION

Simplifying the Customer Journey

Easy navigation for menu, orders, and reservations
Visual menus with clear descriptions
Mobile-first, accessible design
Streamlined ordering flow for faster checkout

INITIAL POINTS: RESEARCH & SURVEY

Survey

We created a 13-question survey to understand users’ dining and ordering behaviors. Topics included:

Ordering frequency & preferred channels (online vs. in-person)
Pain points with food-related apps and websites
Expectations around features (delivery fees, reviews, wait times)
Perceptions of customer service

Key Findings

Users wanted clarity on delivery fees and wait times before checkout
Many associated “good service” with speed, accuracy, and transparency
Frustration came from cluttered interfaces, hidden costs, and poor mobile usability

My role

UX/Accessibility Designer - A team project

Small restaurants often lack user-friendly websites, making it hard for customers to browse menus, order, or reserve. Sunrise Eatery needed a digital experience that was simple, inviting, and accessible across devices.

SOLUTION

Design systems: mobile & desktop